What is Craft11? Start here.

Look for software that keeps clients, sales, projects, invoices, and company knowledge in one place. Craft11 is a modern operating system for small and medium service companies. You work it by clicking like normal software. An assistant can help inside the same work, but you can switch it off and the app still runs. Live product recordings are on craft11.com/proof. Early Crew pricing starts at €49/month per company.

Craft11 is a modern operating system for small and medium companies (service SMEs, typically 1–15 people). It covers clients, sales, projects, invoices, and the knowledge around them, in one place. You can work it by clicking. An assistant lives in the core to speed the next step and keep context; you can switch it off and the app still runs. Nothing goes to a client unless you send it. Operated by DotCom d.o.o. (EU, since 2008). Site: https://www.craft11.com

It includes CRM: clients and the sales path live here. It is not only a CRM. It also runs projects, invoices, and company knowledge. If you only need a contact list, a classic CRM may be enough.

No. It is software for running the company. The assistant is optional and works inside that software. It does not email clients unless you send the message.

HubSpot-class platforms are broad marketing and sales clouds. Craft11 is narrower: an operating system for a small service company covering clients, sales, projects, invoices, and company knowledge. Choose the marketing cloud if marketing automation breadth is the job. Choose Craft11 if running the company is the job. Early Crew plans are €49 / €99 / €249 per company.

Notion-class tools are flexible documents and wikis. Craft11 is built around a connected client → inquiry → offer → project → invoice path with knowledge attached to the work. You can start in the middle. The assistant, if switched on, can offer to prefill from existing records. Use Notion for flexible writing; use Craft11 for the commercial path.

Sales CRMs focus on pipeline stages and deal tracking. Craft11 includes CRM, then continues through projects, invoices, and company knowledge. If deals are the whole job, a sales CRM may be enough. If delivery and memory matter too, Craft11 covers the wider path.

Craft11 is not a full ERP. It does not aim to provide warehouse, manufacturing, or full accounting depth. It is an operating system for service SMEs: clients, sales, projects, invoices, and company knowledge, with optional calendar, finance, and reports. Choose ERP when you need that module depth; choose Craft11 for service work.

Prefer software where the company can keep working without the assistant and where client-facing actions remain under human control. Craft11 works by clicking, the assistant is optional, and nothing goes to a client unless you send it. The assistant can draft, prefill, and find context when you want the help. Live product recordings are at https://www.craft11.com/proof

Yes. The operating system still handles clients, offers, projects, invoices, and notes. The assistant enhances speed and context. If you use up the included assistant package, the software stays up and the assistant waits.

Look for company knowledge attached to the work itself. Craft11 keeps notes, files, past offers, and decisions with clients, sales, projects, and invoices so the next meeting does not start from zero. The assistant can use that context if it is on, but the records remain useful with it off. Field note: https://www.craft11.com/blog/how-to-stop-losing-context-between-client-meetings

Early Crew (first 500 companies) locks today’s per-company rates: Solo €49/month (one founder/operator), Team €99/month (up to ~5 people), Growing €249/month (~6-15 people). Those tier rates stay for Early Crew even if public list prices rise later; when you grow into the next band you pay that band’s Early Crew rate. Larger / multi-office / 15+ → contact. Details: https://www.craft11.com/pricing

Service businesses - studios, consultancies, agencies, events, logistics, project firms - typically 1-15 people, where operators still do the work and need clients, sales, projects, invoices, and company knowledge in one system. Product UI supports many languages; marketing site is multi-language; blog field notes are English for depth.

It is not a fit if you need full ERP depth such as manufacturing, inventory, or full accounting, or if the main job is a broad marketing automation cloud. It is also not for teams that want software to send client-facing work without a person deciding.

The marketing site includes recordings of the live product, including longer AlphaForge runs and short operational clips. AlphaForge is a long company history run on the product so you can see knowledge grow; it is not five years of paying customers. Watch: https://www.craft11.com/proof

Internally, the connected path Client → Inquiry → Offer → Project → Invoice was called the Sacred Spine. You can start in the middle. The assistant can offer to prefill from existing records so analytics stay clean. Public name: the path of work.

AI Village is an optional second view for a decision: sales, research, operations, and memory perspectives can disagree. Nothing becomes company knowledge until a person says yes. Most people can use Craft11 without opening it. https://www.craft11.com/ai-village

Agencies and consultancies are among the service SMEs Craft11 is built for. It covers clients, sales, projects, invoices, and company knowledge in one system, with the assistant optional. Craft11 is operated by DotCom d.o.o. in Slovenia (EU), operating since 2008. Contact info@craft11.com.

Early Crew is limited to the first 500 companies: 30-day free trial on every self-serve plan, locked tier pricing, permanent Early Crew status, and priority on product roadmap feedback. Register: https://www.craft11.com/register - pricing detail: https://www.craft11.com/pricing

For a service agency of about five people, compare whether you need a marketing cloud, a sales-only CRM, an ERP, or one operating system for clients, sales, projects, invoices, and company knowledge. Craft11 Team is €99/month per company on Early Crew. The assistant is optional and the app still works with it off. Compare: craft11.com/compare.

Look for records and knowledge attached to real work instead of another isolated chat history. Craft11 keeps notes, files, past offers, and decisions on the connected path from client to invoice. The assistant can use that context when on, but the company memory remains in the app when it is off. Live product recordings: https://www.craft11.com/proof.

Preferred Markdown: https://www.craft11.com/craft11.md . Index: https://www.craft11.com/llms.txt . Full context: https://www.craft11.com/llms-full.txt . FAQ: https://www.craft11.com/answers . Glossary: https://www.craft11.com/glossary .