Without the assistant
It is still the full app.
Create a client. Write an offer. Run a project. Send an invoice. Add a note. All of that works with the mouse and the keyboard. If you are not into AI, leave it off.
The system the company runs on
The operating systemfor SMEs.
Operations software for a small service company: clients, sales, projects, invoices, files, and notes in one place. Click through it like normal software. The assistant can prepare the next step, but it is optional. Switch it off and the app still runs.
What it does
ClientsSalesProjectsInvoicesFiles and notes
Plug in if you need them
CalendarFinanceReports
Is this a CRM, a bot, or an ERP? See how it compares →
DotCom d.o.o. · EU · since 2008 · info@craft11.com
What you see is the live product.
Craft11
live
Inquiries
Offers
Projects
Files & notes
Review
Offers
DraftNew offer
ClientHotel Arcula
TypeOffer · events
StatusDraft
Connect this?
Hotel Arcula already has an inquiry. Prefill this offer so reporting stays connected?
Offer ready. Nothing sent to the client.
Click to work→Assistant can help→You approve what leaves
You stay in control.
- Nothing goes to a client unless you send it.
- You can switch the assistant off. Clients, offers, projects, and invoices still work.
- Your data is yours. Craft11 is operated by DotCom d.o.o., an IT company in the EU since 2008. Email: info@craft11.com.
- 30-day free trial. Cancel during the trial. No charge until the trial ends.
“After two weeks: if we can just adapt or expand one function with projects.”
Compare
Is this a bot, a CRM, or an ERP?
It includes CRM. It includes sales and projects. It is not a chatbot. It is not a full ERP. It is the system the company runs on. Use what you need. Leave the rest off.
Monday
The offer is in email. The notes are in someone’s head.
Three people ask for a client story you already told last week. That is not a missing feature. That is the company living in five places.
How it looks now
EmailChat threadsA spreadsheet called CRMFiles in five foldersA chat box that only drafts text
In Craft11
ClientsSalesProjectsInvoicesNotes and files on the work
You can click through all of it with the assistant off. If you switch the assistant on, it helps inside the same screens.
Path of work
One connected path. You can start in the middle.
Client, inquiry, offer, project, invoice. That order keeps numbers honest. You can still open an inquiry, offer, or project without the previous step. The assistant will ask if it should prefill from what already exists. You say yes or no.
Client
One place for the relationship.
With the assistant
Faster next step. Context already there.
Ask it to prefill from an inquiry or prepare a draft from existing records. It prepares. You approve. It is optional.
Records
Past work stays on the record.
Notes, files, past offers, and decisions stay attached to the work. The records are there whether or not you use the assistant.
Optional review
Several angles on a hard decision.
Sales, research, and operations can give different views on a hard decision. You decide what to keep. Most days you never open this.
How this works0Nothing sent to a client unless you send it
On or offAssistant can be switched off. The app still runs
1 pathClient → inquiry → offer → project → invoice. Start in the middle if you need to
Who it is for
Small service companies. People still in the work.
Operators
Sales, delivery, and admin on the same day.
Small teams
A new person should not need a three-week tour of your head.
Anyone tired of re-explaining
If the story of a client lives in five tools, put it in one system.
If you want to know more
Short articles. Then the deeper notes.
Start with what it is. Videos if you want to see it. Longer notes if you want the mechanism.
Early Crew
Try it on your own company.
30 days free on every plan. First 500 companies lock Early Crew rates from €49/month. A real say in what ships next.